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Privacy Policy



This privacy policy clarifies users about the nature, scope and purpose of the collection and use of personal data by the responsible provider


BNY Export-Import GmbH

CEO Sedef Erdogmus

Königsallee 2 b, 40212 Düsseldorf

Telephone: +49 211 54 05 70 21 



on this website.

General information

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy. Nevertheless, we point out that the transmission of data on the Internet may have security holes. A complete protection of the data from access by third parties is not possible. When you use this website, various personal information is collected, that is, information that personally identifies you. This Privacy Policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Data Collection

When you contact us by e-mail or through a contact form, the information you provide (your e-mail address, your name and telephone number if applicable) will be stored by us to answer your questions. We delete the data that arises in this context after the storage is no longer required, or limit the processing if there are statutory retention requirements.

In the case of merely informative use of the website, ie if you do not register or otherwise provide us with information, we will only collect the personal data that your browser transmits to our server. If you wish to view our site, we collect the following data that is technically necessary for us to display our website and to ensure the stability and security (log files). The legal basis is Art. 6 para. 1 sentence 1 lit. f DSGVO:

  • IP address
  • Date and time of the request
  • Time Zone Difference to Greenwich Mean Time (GMT)
  • Content of the requirement (concrete page)
  • Access Status / HTTP status code
  • Each transferred amount of data
  • Website from which the request comes
  • browser
  • Operating system and its interface
  • Language and version of the browser software

    Your rights regarding your data

    Information, correction, restriction, deletion, data portability

    Within the scope of the applicable legal provisions, you have the right to free information about your stored personal data, their origin and recipient and the purpose of the data processing and, if necessary, a right to rectification, restriction or deletion of this data. You also have the right to have data that we process on the basis of your consent or in fulfillment of a contract, in itself or to a third party in a standard, machine-readable format. If you require the direct transfer of the data to another person in charge, this will only be done to the extent technically feasible. If you have questions about your rights or further questions about personal data, you can always contact us.

    Right of Appeal

    You have the right to complain to a regulator. For example, the supervisory authority is the state data protection officer of the federal state in which our company is based, thus the state commissioner for data protection and freedom of information Baden-Württemberg. Further information as well as the contact details can be found on the following link:

    Revocation of your consent

    You can revoke an already given consent at any time, eg. B. by e-mail. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

    SSL / TLS Encryption

    In order to ensure the confidentiality of the communication with you, we use a so-called SSL / TLS encryption according to the current state of the art. You will recognize such encrypted connections by the name "https: //" in the page link in the address bar of your browser, as well as the green lock icon in the address bar. Unencrypted pages are identified by "http: //". Data that you send to this website, for example, during orders or inquiries, can not be read by third parties thanks to SSL encryption.

    Data collection on the website


    a) When users access the offer, one or more cookies are stored on their computer. A cookie is a small file that contains a specific string and uniquely identifies your browser. With the help of cookies, the provider improves the comfort and quality of his service, for example by saving user settings. Cookies do not harm users' computers and contain no viruses. A use of the offer is also possible without cookies. Users can disable the storage of cookies in their browser, restrict them to certain websites, or set their browser to notify them before a cookie is stored. You can delete cookies from your computer's hard drive at any time using the privacy features of your browser. In this case, the features and usability of the offer could be limited.

    b) This website uses the following types of cookies, the scope and operation of which are explained below:

    • Transient cookies (c)
    • Persistent cookies (d)

    c) Transient cookies are automatically deleted when you close the browser. These include in particular session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the common session. This will allow your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser.

    d) Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie. You can delete the cookies in the security settings of your browser at any time.

    e) You can configure your browser setting according to your wishes. B. decline the acceptance of third-party cookies or all cookies. Please be aware that you may not be able to use all features of this site.

    Contact Form

    If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored in order to process the request and in case of follow-up questions. We will not share this information without your consent. The processing of your data is based on your consent (Article 6 (1) (a) GDPR). With regard to your existing right of withdrawal, we refer to the above statements. The data entered by you in the contact form will remain with us until you request us to delete it, revoke your consent to the storage or the purpose for data storage no longer applies. Mandatory statutory provisions (eg retention periods) remain unaffected.

    Contracts with users

    The site can contract with users. Your personal data will only be processed if this is necessary for the execution of pre-contractual measures or the fulfillment of the contract. Legal basis is Art. 6 para. 1 lit. b DSGVO. The collected customer data will be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.

    Data transmission at online shop

    On the website there is an online shop. There is the possibility that personal data must be passed on to third parties. However, this only takes place if this is necessary with regard to the execution of the contract (eg delivery of the goods by freight forwarders, credit institution charged with the payment). A further transmission of the data does not take place or only if you have consented to the transmission. The legal basis for processing is Art. 6 para. 1 lit. b DSGVO.

    Plugins and social network tools


    Our website uses social plugins ("plugins") from the social network (Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA). The plugins are recognizable by one of the Facebook logos (white "f" on a blue tile or a "thumbs up" sign) or are marked with the addition "Facebook Social Plugin". An overview of the Facebook plugins can be found here:

    When a user calls a web page of this offer that contains such a plugin, its browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser and integrated by this in the website. The provider therefore has no influence on the amount of data that Facebook collects with the help of this plugin and therefore informs users according to their level of knowledge. By integrating the plugins, Facebook receives the information that a user has accessed the corresponding page of the offer. If the user is logged in to Facebook, Facebook can assign the visit to his Facebook account. If users interact with the plugins, for example, press the Like button or leave a comment, the corresponding information is transmitted from your browser directly to Facebook and stored there. If a user is not a member of Facebook, there is still the possibility that Facebook will find out and save their IP address. According to Facebook, only an anonymous IP address is stored in Germany. The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as the related rights and setting options for protecting the privacy of users, can be found in Facebook's privacy policy:

    The use of Facebook plugins is based on Art. 6 para. 1 lit. f DSGVO. We have a legitimate interest in the widest possible visibility in the social media.

    If a user is a Facebook member and does not want Facebook to collect data about him via this offer and associate it with his member data stored on Facebook, he must log out of Facebook before visiting the website. It is also possible to block Facebook social plugins with add-ons for your browser, for example with the "Facebook Blocker".


    Our website uses features of the Instagram network (Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA). By logging into your Instagram account and clicking on the Instagram button, you can link the contents of our website to your Instagram profile. This allows Instagram to associate your visit to our website with your user account. We expressly point out that we are not aware of the content of the data transmitted and their use by Instagram. For more information, see the Instagram Privacy Policy:


    Our website uses features of the Pinterest network (Pinterest Inc., 808 Brannan Street, San Francisco, CA 94103-490, USA). When you visit a page that contains a Pinterest plug-in, your browser connects directly to the servers of Pinterest. The plugin transmits log data (possibly: your IP address, the address of the visited websites, which also contain Pinterest functions, type and settings of the browser, date and time of the request, how you use Pinterest and cookies) to the server of Pinterest in the USA. If you need more information about the purpose, scope and further processing and use of the data by Pinterest, as well as your rights in this regard and ways to protect your privacy, you can find them in the privacy policy of Pinterest: privacy-policy.

    Plugins or tools for statistical or promotional purposes

    Google Analytics

    Our website uses features of the web analytics service Google Analytics (Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA). Google Analytics uses cookies. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. Due to our legitimate interest in the analysis of user behavior in order to optimize both the website and advertising, the processing of personal data is based on Art. 6 para. 1 lit. f DSGVO. By setting your browser software accordingly, you can prevent the storage of cookies; If necessary, you may not be able to use all functions of this website to the full extent. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser plug-in. This is available here:

    You can prevent the collection of your data by Google Analytics by clicking on the following link: Deactivate Google Analytics. This will set an opt-out cookie that will prevent your data from being collected on future visits to this site. For more information on how to handle user data on Google Analytics, please refer to the Google Privacy Policy:


    We've signed a contract data processing agreement with Google. We fully implement the strict requirements of the German data protection authorities when using Google Analytics.


    The use of cookies as part of Google Analytics will track your IP address. On our website we have activated the function IP anonymization. As soon as it is technically possible, the IP addresses of the visitors to this website will be shortened prior to saving or analysis and thus anonymized. Anonymisation takes place within the European Union or within the European Economic Area. The full IP address is only transmitted in exceptional cases to a Google server in the US and shortened there. In the event of our assignment, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide us with other services related to website activity and internet usage. A combination with other data from Google as part of the Google Analytics transmitted by your browser IP address does not occur.


    Our website uses the demographics feature of Google Analytics. This feature can be used to generate reports that include statements about the demographics (age, gender, and interests) of site visitors. These data are from interest-based advertising from Google and from third-party visitor data. An assignment of this data to a specific person is not possible. You can disable this feature at any time through the Ads Preferences in your Google Account or generally prohibit Google Analytics from collecting your data (click the following link: Disable Google Analytics).


    Our website uses functions of the web analysis service etracker (etracker GmbH, First Brunnenstraße 1, 20459 Hamburg, Germany). From the data, usage profiles can be created under a pseudonym. Cookies can be used for this purpose. The data collected will not be used to personally identify visitors to our website without your separate consent and will not be combined with personal data about the bearer of the pseudonym. etracker cookies remain on your device until they are deleted by you. Due to our legitimate interest in the analysis of user behavior in order to optimize both the website and advertising, the processing of personal data is based on Art. 6 para. 1 lit. f DSGVO. You can object to data collection and storage at any time with effect for the future. For this purpose, you can refer to an opt-out cookie from etracker under the following link, which ensures that in the future no visitor data from your browser will be collected and stored at etracker: etracker sets an opt-out cookie called "cntcookie". As long as you want to keep your opposition, you should not delete this cookie. Further information can be found in the data protection regulations of etracker:


    We have concluded an order data processing contract with etracker. We fully implement the strict requirements of the German data protection authorities when using etracker

    Google AdWords and Google Conversion Tracking

    This website uses Google AdWords, an online advertising program provided by Google (Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States). In this context, we use Google conversion tracking. A cookie is set for conversion tracking when you click on an ad served by Google. These cookies are not for the personal identification of users. They lose their validity after 30 days. If the user visits certain pages of this website while the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. The cookies can not be tracked through the websites of advertisers. The information gathered through the cookie generates conversion statistics for AdWords advertisers. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not receive information that leads to personal identification. If you do not want to participate in tracking, you can opt-out of this usage by disabling the Google Conversion Tracking cookie through its Internet browser under User Preferences. You will not be included in the conversion tracking statistics in this case. For more information about Google AdWords and Google Conversion Tracking, see the Google Privacy Policy:

    You can be informed by your browser settings about the setting of cookies and allow cookies only in individual cases, the acceptance of cookies for certain cases or generally exclude and activate the automatic deletion of cookies when closing the browser. However, disabling cookies may limit the functionality of this site. Due to our legitimate interest in the analysis of user behavior in order to optimize both the website and advertising, the processing of personal data is based on Art. 6 para. 1 lit. f DSGVO.


    On our website, we include "Hotjar" (Hotjar Ltd, Level 2, St Julian's Business Center, 3, Elia Zammit Street, St Julian's STJ 1000, Malta). This is an analysis program that examines user behavior on our website. It records, for example, how long the user visits the website, how the user moves the mouse, how he scrolls down the page, when he cancels the entry in a contact form and how and where he sets clicks. This allows you to see which parts of the website address the user and which do not. In addition, Hotjar offers the opportunity to obtain direct feedback from the user. These functions are possible through the use of cookies. With regard to the cookies, we refer to the comments above. Due to our legitimate interest in the analysis of user behavior in order to optimize both the website and advertising, the processing of personal data is based on Art. 6 para. 1 lit. f DSGVO.

    You can disable the data collection by Hotjar at the following link:

    For more information, see the Hotjar Privacy Policy:



    For sending the newsletter, our website uses the services of MailJet (13-13 bis, rue de l'Aubrac 75012 Paris, France.). If you enter data for the purpose of subscribing to the newsletter, these will be stored on the servers of MailJet in France. With MailJet we can analyze our newsletter campaigns. By opening an e-mail sent by MailJet, a web beacon contained in the e-mail connects to MailJet's servers in France. This determines whether a newsletter message has been opened and which links have been clicked, if necessary. It also collects technical information (such as the time of retrieval, IP address, browser type and operating system) that can not be assigned to the newsletter recipient and is for statistical analysis only. We use the results to better tailor future newsletters to the interests of the recipients. Only by unsubscribing from the newsletter can you bypass an analysis by MailJet. For this we provide in each newsletter message a corresponding link. Incidentally, you can also unsubscribe from the newsletter directly on the website. The legal basis for the processing of your data is your consent (Article 6 (1) (a) GDPR). For the possibility of revocation of your consent we refer to the comments above. The legality of the already completed data processing operations remains unaffected by the revocation. The storage of your data entered for the purpose of subscribing to the Newsletter takes place until the cancellation of the newsletter. After unsubscribing, the data will be deleted from our servers and the servers of MailJet. Data stored for other purposes with us remain unaffected.

    For more information, see the privacy policy of MailJet:


    We've completed a contract data processing contract with MailChimp, which can be found at

    Other plugins and tools

    Google Maps

    Our website uses Google Maps from Google through an API (Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA). In this context, it is necessary to save your IP address. The information obtained as a result is usually transmitted to a Google server in the USA and stored there. We have no influence on this data transfer. Due to our legitimate interest in an appealing presentation of our online offers and an easy findability of the places we have indicated on the website, the legal basis of Art. 6 para. 1 lit. f DSGVO. For more information, see the Google Privacy Policy:



    Our website uses plugins from YouTube (YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA). Using our website will connect to YouTube's servers and tell the YouTube server in the US which page you've visited. If you are logged into YouTube, YouTube can assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account. Due to our legitimate interest in an appealing presentation of our online offers, the legal basis of Art. 6 para. 1 lit. f DSGVO.

    For more information, please read the YouTube Privacy Policy:


    Payment Provider


    On our website we offer the possibility to pay via the payment service PayPal (PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg).

    The data entered by you will be transmitted to PayPal. Legal basis is Art. 6 para. 1 lit. a DSGVO (consent) and Art. 6 para. 1 lit. b DSGVO (processing to fulfill a contract). For the possibility of revocation of your consent we refer to the comments above. The legality of the already completed data processing operations remains unaffected by the revocation.